Pause if the answers leave you puzzled.
Keep the promise, the product and the public record side by side. Ask for a clear answer when they do not match.
An offer of prescription medicine without the required prescription.
As of September 2026, federal law requires an order from a licensed health professional before prescription medicine can be supplied.a
A menu selection by itself cannot assess your health or support a treatment decision, under medical-board guidance current as of September 2026.b
Ask who will discuss your health and decide on treatment. Do not rely on a treatment menu alone.
A claim of approval that does not fit the product.
Describing compounded medicine as FDA-approved is false or misleading, FDA says as of September 2026.c
A National Drug Code number supplies no proof of approval, FDA says as of September 2026.d
A National Drug Code is a product identifier in a drug directory.
As of September 2026, FDA warns that weight-loss products are being sold for people to use despite labels reading 'for research purposes' or 'not for human consumption'.
These products could harm your health and their quality is not known, FDA says.e
Ask for the exact product name and the record behind the claim.
A low headline price with missing checks or support.
FDA treats an unusually low online medicine price as a signal to check alongside other details, rather than a verdict on its own.f
FDA also lists no doctor available for questions after delivery, damaged packaging and false pharmacy details as telehealth warning signs.e
The Federal Trade Commission says a demand to pay only by bank transfer, cryptocurrency, a payment app or gift card is a likely scam signal.g
Ask the service again about missing answers.
If you cannot confirm who will treat you, what the medicine is or what you will pay, wait before paying or starting treatment.
Sources for this check.
Check the exact name, product or payment terms in the relevant record.
A missing answer is a reason to pause.
Take the questions with you